City of Kerava ICT Service Center had challenges collecting their billing information. Solu Digital solved them with an agile BI solution based on Microsoft Business Intelligence technology.
We provide ICT services to three municipalities, and our billing is based on the use of various services. In our system there are thousands of workstations and hundreds of different cost pools. As there are also several different systems where the billing data has to be derived from, the process has been quite complicated until now.
Previously, the billing data was collected manually from various systems into an Excel file and then sent further to the billing system. Now the process is automated. This reduces the effort and the possibility of human errors significantly.
The BI-project we executed with Solu Digital was an excellent example of how standard tools can be used for even quite complex implementations if one knows how to take advantage of them.
Our billing information challenge had been on the table for a long time, but until last spring, all the offered solutions proved to be quite costly. Renewal of a large system is easily an investment of tens of thousands of euros and takes years to complete.
The BI-project we executed with Solu Digital was an excellent example of how standard tools can be used for even quite complex implementations. The project took only a couple of months and its costs were reasonable.
Business Intelligence applications are a hot topic right now. One should definitely explore their possibilities and consult companies who already know how to take full advantage of them. Cooperation with Solu Digital went very smoothly and flexibly. I believe strongly that we will continue to use different Business Intelligence solutions for collecting, transferring and processing of information.
Director of Public Utilities
The City of Kerava ICT Service Center
The City of Kerava ICT Service Center provides local ICT services to three municipalities. It offers cost-effective IT infrastructure solutions and information systems as well as data centre services and telecommunications and security services.